Commercial snow removal
Open on time, every storm
For a business, snow removal is risk management and continuity. Lot, walkways and entrances finished before you open, with return passes during ongoing snow and ice-only visits on refreeze mornings — and the documentation that decides a slip claim.
One field to start. No account, no sales call — we come back with a real number.
Zero tolerance, and what it actually means
Zero tolerance means crews clear at the first accumulation instead of waiting for a trigger depth, and return through the event so the surface never gets a chance to pack down or glaze. It is the standard for medical, grocery, industrial and any property where the doors open early and the traffic never stops.
Below that, a 1″ trigger suits most offices and retail. Either way the scope is the same: drive lanes, parking stalls, loading docks, entries, sidewalks, and the corners a plow cannot reach.
- Pre-treat ahead of the event when pavement temperature warrants it
- Plowing, stacking and relocation as the piles build
- Hand crews and blowers on walkways, entries and ADA access
- Metered salt, billed separately and honestly
- Certificate of insurance, W-9 and vendor paperwork on file
- GPS visit log: arrival, departure, areas cleared, material applied
The log is the product
A slip-and-fall argument turns on whether you can show what was done and when. Every visit produces a time-stamped record with areas and materials — the file your risk team asks for and most vendors cannot produce.
Industry programs
Twenty-four property-specific programs, because a hospital campus and a church parking lot are not the same job.
When the claim arrives
The record is the product
A slip-and-fall claim does not arrive during the storm. It arrives months later, as a letter asking what was done to a specific surface on a specific morning — and the answer is either a record or a recollection. This is the part of commercial snow removal that decides outcomes, and it is almost never what a proposal talks about.
Every visit is logged with arrival and departure times, which areas were cleared, and what material went down and by weight. Not a checkbox saying serviced: the times, the areas and the quantities, because those are the three things a claim turns on. When your carrier or your counsel asks for the February record, it is a file rather than a phone call to a crew lead who plowed two hundred lots that month.
It cuts the other way too, and that matters more than it sounds. A log that shows a visit at 4:10 a.m. and an ice-control application at 6:30 is evidence the property was maintained. A log with a gap in it is evidence of the gap. We would rather hand you the real record and have the awkward conversation about a missed pass than hand you something tidy that does not survive a deposition.
What lands in your file
- Time-stamped arrival and departure per visit
- Areas cleared, itemized — lanes, stalls, docks, walks, ADA routes
- De-icing material and weight, by area
- The pavement conditions that triggered the visit
- Certificate of insurance and W-9 on file before the first storm
And the part that is on you
A contractor’s log covers the contractor. Your own incident reports, your inspection walks and your lighting are yours, and no vendor record substitutes for them. Ohio’s duty to an invitee on commercial premises is a different question from a homeowner’s sidewalk — worth an hour with your own counsel rather than a paragraph from your plow company.
Request a site walkThe whole product, in one sentence
You never have to call us when it snows
You set a trigger depth in October. Crews watch the radar and roll when it is hit, and every visit lands in your inbox time-stamped. Nothing to chase, all winter.
Commercial questions
What does zero tolerance actually mean?
Crews clear at the first accumulation rather than waiting for a trigger depth, and return through the event so the surface never gets a chance to pack down or glaze.
Can you provide a certificate of insurance?
Yes, at commercial-vendor levels, along with a W-9 and any vendor paperwork your risk team needs.
How do you document visits for liability?
Every visit is GPS-logged with arrival and departure times, the areas cleared, and the material applied. That log is the record that settles a slip-and-fall argument.
Do you handle sidewalks and entrances, not just the lot?
Yes. Hand crews and blowers cover walkways, entries, and the surfaces people actually step on, which is where most claims originate.
Ready for winter?
Don’t wait for the first blizzard. Secure your snow removal contract today and guarantee your property stays clear and safe. Nothing is charged until the first plow drops.
In a hurry? Text a photo of the property to 1-866-426-5222 and we will price it the same day.